Programmes for every step of your retail career, from the first steps in management right through to the boardroom.

Our mission is to support every talented retailer through every step of their career. We also aim to provide retail businesses with courses that align with their existing learning and development programmes. 

Our programmes

See our range of unparalleled learning opportunities

OSS Academy

17th – 23rd August 2019

Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.

Start your journey

OSS Masters

February 2020

Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.

Start your journey

Digital Transformation

June 2020

Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.

Start your journey

OSS Foundation

July 2019

Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.

Start your journey

Why OSS works

Retail centric

Retail focussed – OSS programmes are developed by retailers, for retailers. Delegates gain exclusive insights and learn first-hand from current retail leaders and expert tutors from a diverse group of national, international and independent retailers.


Align with your internal L&D – We’ll work with you to integrate OSS with your internal Learning & Development programmes through pre-course briefings and post programme reviews.


New ways of thinking – OSS encourages and enables interaction between different job functions from retailers across the sector. This allows individuals to think outside of their normal work pattern, share their knowledge and inspire new ways of thinking and working.


Ongoing support – It doesn’t stop once the programme has ended. We can help with post-course reviews and encourage delegates to return as Group Directors. This enables them to continue their development and reach their potential.

Lets talk

Retail centric

To book places or speak to us about any of our programmes please contact:

Terry Lees

Head of Residential Programmes

M: 07595 928 721


Neil Moss

Head of Specialist & Bespoke Programmes

M: 07823 416 847


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OSS Academy | 17th – 23rd August 2019 | Keble College, Oxford In 1923, the iconic Wembley Stadium opened to the public, the Republic of Turkey was established, Warner Brothers......