OSS Academy | 17th – 23rd August 2019 | Keble College, Oxford In 1923, the iconic Wembley Stadium opened to the public, the Republic of Turkey was established, Warner Brothers......
Course fee: £3499 +VAT (course fee includes accommodation and all meals)
The Masters takes senior managers and directors beyond the day-to-day challenges of running a business and gives them the opportunity to develop new thinking and new strategies to tackle key issues including:
The 4-day intensive course provides delegates with full, unprecedented access to respected industry leaders and the forum to network with fellow executives from other retailers. By looking at threats and opportunities, which they can profit from or protect against, the course ultimately helps senior managers become more effective business leaders.
“It was effective in giving me time away from the day-to-day to recharge my own learning and development. Something that as a business owner I don’t get the chance to do.”
“Thought provoking, idea mapping, practical application.”
“I really enjoyed the programme. It has made me think differently and learn about myself and how I interact and work in a group.”
“The programme exceeded my expectations, giving true understanding and belief in myself and both seeing and meeting my objectives.”
Retail remains a people business. Your colleagues are your direct link to your customers. Therefore for customers to keep coming back they must receive an outstanding shopping experience, even if it is online. This e-book looks at the link between customer experience and employee experience.
17th – 23rd August 2019
Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.
Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.
Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.
Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.
As part of the British Retail Consortium’s Better Jobs campaign and the ongoing commitment to repositioning ‘Retail as a Career of Choice’, BRC are excited to announce the acquisition of......