OSS Masters

24th – 27th Feb 2020, Saïd Business School, Oxford

Course fee: £3499 +VAT (course fee includes accommodation and all meals)

The Masters takes senior managers and directors beyond the day-to-day challenges of running a business and gives them the opportunity to develop new thinking and new strategies to tackle key issues including:

  • The future retail landscape
  • Positioning your business for success in an evolving retail world
  • Leading your business to success
  • Innovation and agility – the keys to future success

The 4-day intensive course provides delegates with full, unprecedented access to respected industry leaders and the forum to network with fellow executives from other retailers. By looking at threats and opportunities, which they can profit from or protect against, the course ultimately helps senior managers become more effective business leaders.

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Who should attend?

  • Senior individuals with a high level of responsibility
  • Business owners
  • Senior managers/directors

Benefits for you

  • An ability to identify the emerging trends and have a clear view of the future retail landscape
  • Be able to make the right retail choices in an intensely, volatile and competitive market
  • Understand which innovations to back and ensure they are implemented successfully
  • Lead your business to success through the numbers, making the right commercial decisions and strategic investments
  • Enhance the engagement of your team

Benefits for your business

  • Clearer view on the opportunities for success in the retail landscape
  • An advantage over the competition by knowing which trends and innovations to back
  • Improved customer following in a world of disloyalty
  • Improved commercial decisions and strategic investments
  • Better team engagement

Lets talk

To book places or speak to us about any of our programmes please contact:

Terry Lees

Head of Residential Programmes

T: 0121 446 6688

M: 07595 928 721

E: terry@ossretail.co.uk


Proven track record


Download our free Ebook

Giving Everyone the Five Star Treatment

Retail remains a people business. Your colleagues are your direct link to your customers. Therefore for customers to keep coming back they must receive an outstanding shopping experience, even if it is online. This e-book looks at the link between customer experience and employee experience.

Our programmes

See our range of unparalleled learning opportunities

OSS Masters 2019 | OSS Retail

OSS Masters

24th – 27th February 2020

Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.

Start your journey
OSS Digital Transformation | OSS Retail

Digital Transformation

June 2020

Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.

Start your journey
OSS Foundation 2019 | OSS Retail

OSS Foundation

29th June – 3rd July 2020

Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.

Start your journey
OSS Academy 2019 | OSS Retail

OSS Academy

22nd – 28th August 2020

Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.

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