OSS Academy | 17th – 23rd August 2019 | Keble College, Oxford In 1923, the iconic Wembley Stadium opened to the public, the Republic of Turkey was established, Warner Brothers......
Course fee: £2,495 +VAT (course fee includes accommodation and all meals)
The aim of the Foundation programme is to develop the delegates understanding of their role as team leaders and the positive impact this can have on their business. By enhancing the vital skills necessary to successfully lead a team delegates can build their confidence as retail managers.
The programme provides leadership learning and an opportunity for delegates to reflect on their own approach to leadership and management whilst providing a greater understanding of their role and the impact that successful leaders can create.
OSS Retail management development programmes offer a unique learning experience for talented professionals from UK, international and leading independent retailers.
“Having worked in retail for 20 years, I didn’t expect to have such an amazing week.”
“It’s been the best thing I’ve ever done. A life changing experience that I’ll never forget.”
“Truly a life-changing experience! Intense, revealing, emotional, motivational and such positive reinforcement. This course has given me so many new skills and insights that will revolutionise the way I view and interact with my team.”
“I can honestly say OSS has changed my life! I met some inspirational people who I hope will be friends for life. I also learned an incredible amount about leadership and about myself. I’d recommend the course to anyone who gets the chance to go!”
Retail remains a people business. Your colleagues are your direct link to your customers. Therefore for customers to keep coming back they must receive an outstanding shopping experience, even if it is online. This e-book looks at the link between customer experience and employee experience.
17th – 23rd August 2019
Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.
Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.
Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.
Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.
As part of the British Retail Consortium’s Better Jobs campaign and the ongoing commitment to repositioning ‘Retail as a Career of Choice’, BRC are excited to announce the acquisition of......