OSS Academy | 17th – 23rd August 2019 | Keble College, Oxford In 1923, the iconic Wembley Stadium opened to the public, the Republic of Turkey was established, Warner Brothers......
Course fee: £2,995 +VAT (course fee includes accommodation and all meals)
The overarching aim of the Academy is to take outstanding retail managers and make then outstanding retail leaders. We do this by enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.
The programme inspires delegates to consider how they can more successfully affect the retail environment in which they work, specifically; their own performance, the performance of their team and their ability to influence the commercial performance of their part of the business.
OSS Retail management development programmes offer a unique learning experience for talented professionals from UK, international and leading independent retailers.
“Probably the most intense week of my working life. I enjoyed meeting people from different countries with different leadership styles, all of whom are retail professionals.”
“What an amazing week! Thank you!”
“I feel honoured to have attended, from the level of speakers to the exercises, all of it was amazing.”
“Most amazing developmental week ever!”
“I’ve had a truly amazing and exceptional week, I would recommend in a heartbeat. Would love the opportunity to do the Masters programme and come back to the Academy as a GD.”
“I can without a doubt say that it has been the single most incredible week in my entire working life. I believe that it will change me for the better.”
“Life changing & inspirational”
“I have learned so much about myself, leadership & broadened my retail knowledge. Amazingly inspirational, energetic, focussed, well organised and motivating throughout. OSS Team, you really are unique.”
“Great experience – probably the most challenging experience of my career to date but loved every minute.”
Retail remains a people business. Your colleagues are your direct link to your customers. Therefore for customers to keep coming back they must receive an outstanding shopping experience, even if it is online. This e-book looks at the link between customer experience and employee experience.
17th – 23rd August 2019
Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.
Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.
Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.
Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.
As part of the British Retail Consortium’s Better Jobs campaign and the ongoing commitment to repositioning ‘Retail as a Career of Choice’, BRC are excited to announce the acquisition of......