Development programmes run by retailers for retailers. 

OSS Retail provides talented retail professionals with the opportunity to become outstanding retail leaders.


Our range of programmes create the conditions for delegates to be at their best and to stretch their talents. We do this through a series of challenging work programmes created by a network of experienced retailers and subject matter experts.


We also provide the unique opportunity for large and small retailers from across the UK and internationally to learn together and from one another. Year on year, both leading retail PLC’s and independent retailers send their top talent to our cost effective development programmes.

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Our programmes

See our range of unparalleled learning opportunities

OSS Digital Transformation | OSS Retail

Digital Transformation

TBC 2020

Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.

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OSS Masters 2019 | OSS Retail

OSS Masters

TBC 2021

Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.

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OSS Foundation 2019 | OSS Retail

OSS Foundation

TBC 2021

Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.

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OSS Academy 2019 | OSS Retail

OSS Academy

TBC 2021

Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.

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Bespoke Retail Development | OSS Retail

Bespoke training 

Tailored for you

For retailers looking for a bespoke solution to learning and development OSS Retail will work with you to create a tailor-made programme that develops the knowledge and skills of your leaders and managers. Use the link to find out which retail areas we specialise in.

Latest news

from OSS Retail

At OSS Retail, our primary focus has always been on people. With this very much in mind amidst the ever developing COVID-19 situation, we must regrettably announce that we will......

We caught up with Melanie Raftery from Portmeirion Group to find out how the OSS Academy had helped her in her role. Here's what she had to say......

OSS Retail

Our history

Est 1923

Since our first OSS Academy in 1923 we have developed over 20,000 retailers from across the sector. have progressed through OSS Retail. From their first steps in retail management right through to board level. We’ve also welcomed some of the industry’s leading speakers and experts to inspire the next generation of retail leaders.

Participating companies

Across the retail spectrum

View all participating companies
OSS Retail Partnerships


Help us shape the future of retail

Supporting an OSS Retail programme aligns your company with the development of future retail leaders.  It also enables you to promote your brand to leading retail PLC’s and independent retailers. There are a number of flexible partnership opportunities available, click to find out more.


Proven track record