With the sun shining at St. Hugh’s college on 1st July 2019, Dominic Prendergast officially opened the 8th Foundation Programme. This was the start of what had been described as......
Course fee: £3250 +VAT (course fee includes accommodation and all meals)
The aim of the Foundation programme is to develop the delegates understanding of their role as team leaders and the positive impact this can have on their business. By enhancing the vital skills necessary to successfully lead a team delegates can build their confidence as retail managers.
The programme provides leadership learning and an opportunity for delegates to reflect on their own approach to leadership and management whilst providing a greater understanding of their role and the impact that successful leaders can create.
“It was effective in giving me time away from the day-to-day to recharge my own learning and development. Something that as a business owner I don’t get the chance to do.”
“Thought provoking, idea mapping, practical application.”
“I really enjoyed the programme. It has made me think differently and learn about myself and how I interact and work in a group.”
“The programme exceeded my expectations, giving true understanding and belief in myself and both seeing and meeting my objectives.”
Retail remains a people business. Your colleagues are your direct link to your customers. Therefore for customers to keep coming back they must receive an outstanding shopping experience, even if it is online. This e-book looks at the link between customer experience and employee experience.
17th – 23rd August 2019
Enhancing the delegate’s understanding and management of the five key retail resources: People, Money, Merchandise, Marketing and Retail Channels.
Encouraging delegates to develop creative solutions to high level strategic issues and boost awareness of major trends in the retail sector.
Helping retailers anticipate digital trends and understand consumer behavior to support the delivery of a customer journey that maximises sales and increases loyalty.
Developing the vital skills necessary to successfully lead a team and build confidence as retail managers. Also to understand the impact that successful leaders can have on the business.
As part of the British Retail Consortium’s Better Jobs campaign and the ongoing commitment to repositioning ‘Retail as a Career of Choice’, BRC are excited to announce the acquisition of......