Bespoke Training

For retailers to develop their own in-house learning and development

Retail is a unique industry and so are the businesses that operate within it. For organisations looking to develop their own in-house learning and development programmes OSS can provide a bespoke training service. The tailor-made solution will provide high quality, retail specific learning and development with a focus on the knowledge and skills retail leaders and managers need to deliver enhanced performance.

Areas we specialise in

  • Leadership skills for graduate trainees to senior managers
  • Building high performance teams
  • Creating the attitude, behaviours and skills to deliver excellence in customer service
  • Customised business exercises to drive increased sales and profit

Benefits for your business

  • Training programmes that are unique to you
  • Tackle challenges specific to your organisation
  • Develop teams together as one
  • Training can occur at your premises

Benefits for your business

  • Confident leaders able to successfully lead a team and create the conditions for effective team working
  • Managers able to prioritise and achieve business outcomes effectively to improve productivity
  • Leaders that can focus on the customer’s experience and in response set achievable standards for service which support the drive to increase profitable sales

Lets talk

To book places or speak to us about any of our programmes please contact:

Neil Moss

Head of Specialist & Bespoke Programmes

T: 0121 446 6688

M: 07823 416847

E: neil@ossretail.co.uk

Latest news

Support and guidance

DIGITAL TRANSFORMATION – HARNESSING DIGITAL TO DRIVE RETAIL GROWTH 12th-13th June 2019 | McCann Manchester, Bonis Hall, Prestbury, SK10 4EF OSS Retail in partnership with McCann Worldgroup have created a......